INTERNAL SALES / BACKOFFICE ASSISTENT - Manpower

Brussels
2018-09-25
2018-11-14

For our client located in Brussels, we are looking for an INTERNAL SALES  / BACKOFFICE ASSISTENT : 

Sales and commercial management :

  • Managing a portfolio of small and medium customers making less than 120 m3 per year
  • Improve the relationship with the customers and the loyalty to AS 24
  • Increase the range of  services by cross-selling operations
  • Launching communication operations by phone (new services, new stations, …) decided by the management
  • Actively prospecting the market by phone
  • Create and follow up of prospects
  • Make tenders to customers by phone

Customers :

  • Respond on requests and claims from customers. (telephone, mail)
  • Contracts & files : check, input, rebates & additional services contracts like Eurovat, Passango, Viapass,….
  • Order new customer cards
  • Administration on « dépassement clients » and « retour Passango » 
  • Follow up of prospection / web orders
  • Digitalizing of  incoming contracts
  • Back-up of team-member

Aims

  • Having a high reactivity to satisfy customers
  • Handling good with administration concerning customer files

Required Profile

  • Customer minded
  • Capacity to convince
  • Detail-oriented, organized
  • Having a commercial feeling in helping customers
  • Team spirit
  • Good sense of business and figures
  • Dutch / French / English