Bacardi Retail Ambassador - Sarawak Luxury

Brussels Airport

Job description: 

Reporting to the Bacardi Sales Manager, the Bacardi Retail Ambassador will be responsible for maximizing sales and providing outstanding customer service to every single consumer and delivering the Bacardi ‘Picture of Success’ on a daily basis. As key advocates of the Bacardi brand and experts in the field, they will bring to life the spirits within the portfolio in order to engage and connect with travelers.

Key responsibilities:


  • Represent the Bacardi brand in all aspects: 1) Appearance 2) Behaviors and 3) Product Knowledge
  • Interact and connect with travelers in a professional and engaging manner, delivering key prioduct messages to achieve sales target.
  • Achieve sales target at all times, and aim to consistently over-achieve


  • Follow the Merchandising Guidelines to deliver to the highest standard the Picture of Success in store on a daily basis
  • Ensure that all Bacardi displays are correctly executed to ensure a seamless navigation for the travelers through the Bacardi portfolio


  • Ensure that Bacardi products are available on the shop floor at all times
  • Ensure that GWP and POS stock are on hand at all times
  • Proactively report any out-of-stock SKUs to the Bacardi Retail Ambassador Supervisor or Sales Manager 
  • Ensure to have on hand all materials required to deliver a successful promotional activation, following the promotion mechanics guideline


  • Regular attendance of product training sessions and completion of period product knowledge assessments to ensure up-to-date familiarity on all Bacardi brands
  • Capture and share frontline feedback (Bacardi Retail Ambassador, travelers and retailer shop floor staff)
  • Share Brand information (key selling points, taste profile) with the Retail Shop Fooor Staff in order to achive the Bacardi sales target

Role Profile:

  • Professional: organized, punctual, and leads by example
  • Results driven and flexible to change
  • Demonstrate passion for outstanding and memorable customer experience
  • Dedicated team player
  • Effective communicator
  • Strong interpersonal and motivational abilities
  • Positive approach and willingness to learn
  • Strong experience in retail sales 
  • Ability to speak English and French (with a good knowledge of Dutch) OR English and Dutch (with a good knowledge of French)

The Bacardi values

Bacardi Retail Ambassadors must embody the core Bacardi values throughout all of their daily responsibilities.

  • Trust: To demonstrate honesty, transparency and unity in the workplace
  • Caring: To remain responsible, respectful and commited to all that you do
  • Passion: To act with inspiration from Bacardi’s heritage and values, and demonstrate this via a determination to win, a sense of urgency and full ownership of your role
  • Excellence: To perform beyond what is expected in the spirit of courage and overachievement, despite facing challenges

What we offer you: 

  • In the first instance we offer you temporary contracts
  • Shifts of 6h40/day (AM shift: 6:30 – 13:30 & PM shift: 13:30 – 20:30)
  • The opportunity to work in a dynamic and fast-growing company
    Advantages when temporary contracts become a permanent fulltime contract:
  • 20 holidays + 6 days reduction in working time
  • Meal vouchers and eco-cheques
  • A parking card
  • Kilometer reimbursement
  • Group insurance

Place of work:

  • Duty Free Brussels Airport