Scrum Master - Proximus

Scrum Master

We open up a world of digital opportunities so people live better and work smarter.


You work in one of several agile domains within the IT department.

As a scrum master you are responsible for promoting the scrum framework and for ensuring that the teams live the agile values and principles. Your challenge is to explain and to promote the "agile mind-set" and to put in place agile best practices.

Role & Responsibilities:

* You remove the team's impediments: as fast as you can you may act on impediments that may block one or more people from the team to progress in their work. That may imply interactions with other teams, escalations, persuasion and building bridges of collaboration. If there is one action that will make you a successful scrum master it will be this one.
* You facilitate Scrum Ceremonies: the challenge is in the facilitation where you need to hold the space for the team to have the right outcome. Keeping the discipline of the ceremonies will be one of your priorities namely:

* Sprint Planning: Teams plan and agree the work to be performed the following 2 weeks.
* Grooming: One or two sessions a week when the teams clarify the user stories with the product owner.
* Demo: The team shows to stakeholders the working software they have produced last two weeks.
* Retrospective: The team inspect the last two weeks of work in the human operational and technical aspects and detects actions that can be performed in order to improve work next sprint.

* You protect the team from external interference as there are on a daily basis many sources of interference that may happen such as new requests, non-prioritised tasks that are popping up, people getting stuck in endless alignment sessions,… The challenge is to keep the team focused on the agreed tasks and 'organise' the way how to tackle requests in the team's backlog.

* You have a bachelor or master degree (preferably in an IT related domain) or equivalent by experience.
* You have experience as a (certified) scrum master.
* You have knowledge of the telecom industry, IT practices and application delivery and more general IT systems.
* You are optimistic, solution oriented, creative with an open mind.
* Customer centricity is part of your nature.
* You value communication and collaboration with others.
* You have a learning attitude.
* Good knowledge (both oral and written) of English as well as Dutch or French is mandatory

At Proximus you have the possibility to shape your own future and the digital future of our customers.
We offer you:

* Our digital workplace, which assure you a better work-life balance
* A nice and varied salary package including insurance, a mobility plan of your choice, telecom and other benefits.
* The opportunity to build your own career and your development thanks to a continuous learning environment and the exhaustive offer of our Proximus Corporate University.