You work in the domain responsible for the testing and the corporate release management. More specifically, you are a member of the team in charge of the workload automation tools and the integration of applications on unix and linux systems.
As Operations Lead, you work in the back-office team, and are responsible for ensuring the setup and follow-up of operational activities, with as target a smooth efficient service that meets the expectations and needs of internal customers.
Role & Responsibilities:
You monitor and guarantee the proper functioning of the services you provide.
You solve all issues, both functional and technical.
You work in a variety of systems and technologies (from development to production environment).
You are in charge of various projects such as software upgrades, migrations, and technical optimization or simplifications.
In case of escalations, you represent your team when all impacted areas or teams are gathered in a situation room.
During weekly releases or technical activities, you provide the necessary support to our front office team.
Being in the guard duty system, you are the back up for issues in the production systems, in and outside normal working hours. You follow up on tickets for performance or functional incidents.
You initiate improvements of the existing scripts and you maintain them.
You improve the existing operational procedures and participate to the definition of new procedures and their documentation.
You provide workarounds and find solutions for recurrent problems (problem & quality management).
You have a bachelor or master degree (preferably in an IT related domain) or equivalent by experience.
You have a good experience in IT operations.
Hands-on experience with scheduling tool IBM TWS (Tivoli Workload Scheduler) is required.
Knowledge of Dollar universe. Basic Java, Oracle knowledge are appreciated.
Knowledge of Operating System: HP-UX, Solaris, Linux is mandatory and Windows is a plus.
Knowledge of UNIX Shell Scripting is necessary, SQL PL/SQL is a plus.
General knowledge of environment infrastructure and architecture (servers, VM, disks, storage, LAN, clustering HP and Veritas …) is necessary.
Good knowledge of English is mandatory (both oral and written). French and/or Dutch is an advantage.