FULL_TIME

Senior IT Support Engineer - Computacenter

1930 Flemish Brabant, Belgium BE
2021-07-26
2021-07-26

 

Computacenter, a provider of first-class IT services for more than 30 years, is a company where people love to work.

The reasons are varied: Some people say it’s because they feel they really matter. Others love to work with big-name clients, showing them the way into a digital future.

Maybe you’re looking for an exceptional community of colleagues you can rely on and leaders who support your growth? At Computacenter, you’ll find many reasons to become part of the family.

 

Job description:

ROLE

  • Working as part of a dynamic team you will be providing 1st or 2nd line user support.
  • On Site, you will analyse incidents, problems & service requests.
  • You propose solutions and help implementing them.
  • You will be responsible for their escalation and follow up.
  • This is a challenging position for candidates with the capabilities to move fast & enhance their technical & personal skills to progress to on-site support level.



Profile description:

REQUIREMENTS

  •  Good knowledge of the most commonly used IT tools.
  • At least 2 to 3 years of experience in a Service desk or Support environment.
  • Bachelor's Degree in Computer Science, or equivalent by experience.
  • Very good communication skills, both verbal and written in English and good command of Dutch or French
  • Able to follow up on incidents & to set priorities
  • Flexible & willing to adjust to different client environments
  • Service minded and result oriented
  • Structured and a fast learner
  • Very good trilingual FR, NL and EN



We offer:

We offer a permanent position within an enthusiastic, international team. We offer a competitive salary, including a package of fringe benefits!

Come join our team!